The station is managed, as part of a public-private partnership with the state government, by Southern Cross Station Pty Ltd, a private consortium which includes ABN Amro, Leighton Contractors, Daryl Jackson Architecture, Nicholas Grimshaw and Partners and Honeywell Limited.
The station is the terminus of the state's regional railway network operated by V/Line, The Overland rail service to Adelaide, and the Countrylink XPT service to Sydney. It also served by suburban rail services operated by Metro Trains, being one of five stations on the City Loop, a mostly underground railway that encircles the CBD. Based on suburban passenger boardings it is the third busiest railway station in Melbourne. In 2009, passenger traffic averaged 42,900 per day.
This post is part of the Our World Tuesday meme.